Frequently Asked Questions


How can I find out if Spring Integrative Health is right for me?

Call us! We are here to help guide you as to what treatment or which healthcare professional is the best fit for you. Here at Spring we offer Free 15 minute phone consultations so you can speak directly with the doctor or provider before you see them.


How do I become a new patient?

You can become a New Patient in a couple of ways! One by calling us at 406-586-2626 and requesting a New Patient appointment. Or two by selecting the Schedule Now or Contact Us option on our website and submitting a New Patient Appointment Request. One of our rockstar reception gals will respond to you quickly either by phone or through your email provided. Welcome to Spring!


What are the free 15-min consultations?

These Free Consultations are done by phone and allow you as the proactive person you are to speak directly with the doctor or provider you are interested in seeing. You may ask questions but until you become an established patient the doctor or provider is not able to give any medical advice in this appointment.


How long should I expect to spend in a typical medical visit appointment?

In a typical New Patient Visit with our experienced Naturopathic Doctors you will spend on average an hour and fifteen minutes to an hour and a half depending on your specific healthcare needs. A follow up with our NDs is forty five minutes to one hour.


Do you take insurance? What types of payment do you accept?

Although Alternative Healthcare is becoming more and more mainstream we are still considered Out of Network Providers. We encourage our patients to check with their insurance companies ahead of time to see what they will cover. We do have many patients who have success in self-submitting and getting reimbursed for their visits here at Spring. Payment is due at time of service.


What is naturopathic medicine? Is it safe for me? What do you treat?

Naturopathic physicians integrate the wisdom of nature with modern medical science to find the root cause of disease and to stimulate the body’s inherent healing processes. Naturopathic Doctors (NDs) are trained to discover the unique building blocks each individual needs to aid in this process using the 6 Naturopathic principles. Diet, lifestyle changes, exercise, botanical medicine, supplements, and other cutting edge therapies are the tools ND’s employ. Naturopathic physicians may also use pharmaceutical drugs when necessary. Naturopathic treatments may include the following practices and modalities: clinical and laboratory testing, nutritional and botanical medicines, dietary recommendations, homeopathy, intravenous and injection therapies, lifestyle changes and various forms of counseling. Naturopathic doctors promote wellness using the safest, most effective and least invasive therapies available.


What does it mean when you say you look for the “root cause” of disease or imbalance?

An appointment is always required to see one of our doctors or providers. However we have Walk-In Shot Bar times every week for Vitamin Injection Therapy. Follow us on Instagram and Facebook to be updated for walk-in hours every week!
Your body gives you signals when you are not feeling well or when something is off. It’s like a computer when an alert comes up:

-You can ignore the alert or warning and continue on with what you are working on.
-Or you can take your computer into the shop.

By ignoring the problem your computer may go on to function okay for a while, but eventually the lack of updates or internal viruses will take hold and bring your computer’s functionality to a complete stop. When and how you address these problems can affect the way your computer runs for another couple of weeks or for many years down the line.

Here at Spring our Doctors and Providers are tuned into the “alerts” your body is giving you. We alleviate the annoying pop-ups while finding out what is causing these alerts internally within your hard drive. We want to help you fix your problem at the very root not just put a temporary band aid over the issue.


What is homeopathy?

Homeopathy is the treatment of disease by minute doses of natural substances. This is a holistic and natural approach to medicine that treats each person as a unique and whole individual and stimulates the body’s natural healing process.


What are common health outcomes at Spring Integrative Health?

  • Regulated thyroid/healthy thyroid
  • Clearer healthier skin
  • Balanced mood
  • Postpartum relief
  • Relieve symptoms of menopause
  • Boost energy and resolve fatigue
  • Mental and emotional clarity
  • Relief from gut issues
  • Hormones in balance
  • Weight management/loss
  • Support your body during cancer treatments
  • Reduce inflammation with food intolerance testing and other labs
  • Allergy relief
  • Reduce/eliminate pain
  • Increase overall health and wellness
  • Empowerment by knowledge of food and diet
  • Among many others!

What if I need a prescription or supplement refill?

If you need a Prescription, please have your pharmacy fax us the request at: 406-586-2626. For Supplement Refills, click here or you may pick up your supplements in office at time of check out.


What if I have a question for the doctor or a medical concern?

If it is a medical emergency please call 911 or visit an Urgent Care facility here in Bozeman. For general medical questions please call or email our reception staff. We have a Naturopathic Assistant who can take medical questions while your doctor is out of the office. We also have On-call docs who may be able to answer your questions or we are happy to get a message to your doctor or provider at that time.


Do you see children?

We absolutely see children! We love treating the whole family here at Spring from the newest member to the eldest. All are welcome here at Spring!


Should I still see my other doctors?

Naturopathic Doctors can act as your primary care doctor and can also work in conjunction with and refer to all types of doctors and healthcare practitioners. We will always work to find the best plan of care for you as an individual.


How often will I need to see my Spring doctor?

During the initial treatment phase of your care, you can expect to see your doctor somewhere between every 4-6 weeks. When symptoms improve and health goals are met, visits are spread out to anywhere between 3-12 months.


How long will it take for me to experience the benefits of my treatment? When will I start feeling better?

Patients can feel the benefits of naturopathic care within days or months. The rate at which you experience the benefits really depends on the severity and intensity of the conditions being treated. Every patient is unique and your determination and dedication to your health can affect the length of time if will take for you to experience the results of your treatment.


Do you offer walk-in appointments?

An appointment is always required to see one of our doctors or providers. However we have Walk-In Shot Bar times every week for Vitamin Injection Therapy. Follow us on Instagram and Facebook to be updated for walk-in hours every week!


What is the benefit of having my labs done?

Your laboratory tests can give you a clear, objective baseline to understand your biochemistry and what’s going on inside your body. We can help identify imbalances and deficiencies in your system, which is the first step to helping you feel better. Many of our patients do laboratory testing periodically, to progressively monitor their body’s health and how they are responding to treatment.


What is your cancellation policy?

We charge a full visit cancellation fee if you cancel or no show within 24hrs of your scheduled appointment time FOR NEW PATIENT VISITS, $50 fee for RETURN PATIENT VISITS. If you reschedule your appointment within 30 days we will transfer the cancellation fee and use it towards your payment for your next visit. If we are not in the office to make a change to your appointment, please leave us a voicemail or an email that we will receive on our next business day.


Do you have to be a patient to receive IV therapy or IM (intramuscular) therapy?

You do not have to be a patient to receive the beneficial IV and IM therapies we offer here at Spring. Our skilled Naturopathic Doctor administer the IV and IM treatments and do a short intake to get your health background before moving onto the vitamin/nutrient IV or IM.


What is your return policy on supplements?

We can refund your money 100% for any unopened products. Products that have been opened are final sale. If you purchased your supplement from Fullscript, please contact them directly (866-807-3828) for returns.


What is HIPAA privacy rule?

The Health Insurance Portability and Accountability Act (HIPAA) requires practices to provide an explanation of your rights with respect to your personal health information and the privacy practices of the medical center and it’s independent contractors.

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